Unidentified good Samaritan helps commuter

Jim Haddadin

When Melrose resident Lyubov Naumova collapsed to the floor of an MBTA bus last week as it approached the terminal in Malden, none of her fellow passengers was obligated, legally, to help her. As it happened, nearly no one did — except one woman who stayed behind to help, and whose identity Naumova is now hoping to ascertain.    

Naumova, a 23-year-old dental assistant, said she was riding a No. 132 bus from Pleasant Street in Melrose to the Oak Grove MBTA station to catch the subway into Boston on Wednesday, Sept. 29, when she fainted at about 6:15 a.m.

As she regained consciousness, Naumova said the bus driver was standing over her, asking if she was all right, and the crowded bus had emptied of all but two passengers, one of who offered to help her.

“There was a lady, she was really nice, and she stayed with me,” Naumova told the Melrose Free Press on Friday, Oct. 1. “She called my mom, and she stayed until the ambulance came. I heard the bus driver thanking her because he said that everybody took off on him, and she stayed.”

Naumova said the woman was white, in her 30s, had curly, blond hair and dressed like she might work in an office –– Naumova remembers few other details.

The woman asked Naumova if she could contact anyone and used Naumova’s phone to call her mother, who arrived a short time later and accompanied her daughter to the hospital in an ambulance. Naumova said the unidentified woman waited for the ambulance to arrive, then waved goodbye and left, possibly heading for the subway.

The fainting spell was Naumova’s third since a car accident earlier this year, and she was concerned that it may have caused undiagnosed health problems. However, the young woman, who recently moved to Melrose from Brighton, received good news on Oct. 4, after visiting a Boston hospital to speak with neurologists. She said that while the doctors found no major health problems, they did prescribe medication that she should be on to reduce the likelihood of fainting spells in the future.

Even with her clean bill of health, Naumova is still hoping to track down the woman who helped her on the No. 132 bus — as well as the driver — to thank them both for making sure she was all right.

“She [the woman] was really nice,” Naumova said. “I mean, everybody, you know, left and she didn’t have to stay, but I thought it was really nice. Everybody else ran off, but she stayed, even though she probably has to be at work ... she was just kind.”

At the Free Press’ print deadline, an MBTA spokesperson was still trying to determine which driver was assigned to the No. 132 bus route last that day.

In the meantime, anyone with knowledge about the identity of the good Samaritan who assisted Naumova on the bus Sept. 29 is urged to send an e-mail to the Free Press at with the details, which will be passed on to Naumova.